Ask; do not infer
Use the organization’s authorized channel to invite communication or access requests. Do not collect disability details in this app.
Adult inclusion
Accessible participation
The desk supports readable typography, clear focus states, descriptive controls, portrait and landscape layouts, and reduced-motion-friendly static interaction.
Context matters
Consider the nature, length, complexity, and context of communication and the person’s normal method of communication.
Protect independence
Verify that an aid or service is effective, timely, privacy-protective, and appropriate under applicable requirements.
No youth workflow
No youth profile, adult-to-youth messaging, attendance, precise location, public sharing, or safeguarding record.